Dependable and upbeat Service Professional successful at managing multiple priorities with a positive attitude. Consistently recognized for sales performance and excellence in customer service.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Associate
Moon Valley Nurseries
02.2022 - 07.2024
Engaged with customers to build rapport and loyalty.
Provided positive first impressions to welcome existing, new, and potential customers.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Solved customer challenges by offering relevant products and services.
Answered customer questions about sizing, accessories, and merchandise care.
Bartender
Southern Table Hospitality
02.2017 - 07.2020
Served high customer volumes during special events, nights, and weekends.
Kept bar presentable and well-stocked to meet customer needs.
Developed new signature cocktails to support bar marketing brand and increase profits.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Server
Ruth Chris Steakhouse
10.2014 - 01.2017
Cultivated warm relationships with regular customers.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Explained menu items and suggested appropriate options for food allergy concerns.
Upsold high-profit items to enhance sales numbers.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Server
Seasons 52
10.2012 - 10.2014
Worked with POS system to place orders, manage bills, and handle complimentary items.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.