Samantha Davis
Batavia,NY
Summary
A dynamic professional with a proven track record in operational leadership and exceptional customer service, notably at Healthy Kids Extended Day Program. Expert in fostering teamwork, I've enhanced guest engagement and streamlined processes. Skilled in cash handling and cultivating positive relationships, my approach has consistently driven repeat business and high-quality performance. Excelled in multitasking at My Saloon, elevating customer service through genuine engagement. Skilled in cash handling and fostering a collaborative environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
My Saloon
07.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Site Director
Healthy Kids Extended Day Program
08.2023 - 01.2025
- Maintained compliance with regulatory requirements while continuously seeking opportunities for process improvement based on best practices.
- Managed a team of professionals, ensuring high-quality performance and adherence to company standards.
- Oversaw children's activities, promoting safety and positive interactions.
- Cultivated strong relationships with parents to enhance communication and trust.
Cashier
The Home Depot Inc
10.2022 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Kitchen Staff Member
Ficarellas Pizzeria
06.2022 - 07.2022
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Prepared and cooked food for both take-out and dine-in orders.
- Handled incoming phone calls and accurately processed customer orders.
- Handled customer payments accurately.
Cashier
Walmart
05.2021 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
Batavia High School
Batavia06-2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Food running
- Daily specials memorization
- Operational leadership
- Safety awareness
- Teamwork and collaboration
- Multitasking
- Patience and empathy
- Written and verbal communication
Certification
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.
Timeline
Server
My Saloon
07.2024 - Current
Site Director
Healthy Kids Extended Day Program
08.2023 - 01.2025
Cashier
The Home Depot Inc
10.2022 - 08.2023
Kitchen Staff Member
Ficarellas Pizzeria
06.2022 - 07.2022
Cashier
Walmart
05.2021 - 06.2022
High School Diploma -
Batavia High School
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