Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Samantha Del Rio

Von Ormy,TX

Summary

Driven insurance sales assistant manager with 10 years of experience offering personalized, courteous service. Expert at managing insurance sales cycle, prospecting and follow-up support. Skillful in advising current and potential clients on insurance coverage plans and processing applications, payments and corrections. Resourceful and versatile professional with reputation for consistently achieving aggressive sales goals. Talented Insurance Sales Agent with in-depth policy and regulations knowledge. Experienced in providing tailored solutions to clients. Outgoing individual with great task prioritization skills. Results-driven sales agent accomplished in bringing in new customers and maximizing revenue. Well-versed in different insurance plans and competitor offerings. Persuasive communicator with personable style. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales agent position. Ready to help team achieve company goals.

Positive and outgoing sales insurance assistant manager with strong customer service and team-building skills. Listens carefully to find out what customers want and recommends high-quality products targeted to meet specific needs. Collaborates with others to develop leads and create networks.

Overview

7
7
years of professional experience

Work History

Sales Insurance Assistant Manger

Amax Auto Insurance
08.2020 - Current
  • Generated quotes and proposals for clients to match individual needs.
  • Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
  • Followed up promptly with interested clients to close sales.
  • Provided comprehensive product knowledge and guidance to help clients on product selection.
  • Met with prospective clients to discuss insurance needs and provide solutions.
  • Registered customer information on database to enable tracking history and maintain accurate records.
  • Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

CALL CENTER REPRESENTATIVE

Kohls Call Center
08.2018 - 03.2020
  • Responded to customer calls and emails to answer questions about products and services.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Placed outbound customer service or customer satisfaction calls to follow up on issues.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Boosted customer service satisfaction ratings through consistent quality control.

Education

High School -

Southwest High School
San Antonio, TX
07.2009

Skills

  • Payment Method
  • Product Knowledge
  • Call Center Customer Service
  • Insurance Sales
  • Sell Policies
  • Document management
  • Sales support
  • Data entry software

LANGUAGES

English - Native or Bilingual
Spanish - Native or Bilingual

Timeline

Sales Insurance Assistant Manger

Amax Auto Insurance
08.2020 - Current

CALL CENTER REPRESENTATIVE

Kohls Call Center
08.2018 - 03.2020

High School -

Southwest High School