Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Abram Solis

Las Vegas

Summary

Skilled team player with a strong background in fast-paced environments. Proven ability to work independently and handle assignments efficiently, consistently going beyond basic requirements. Quick learner with a strong work ethic.

Overview

7
7
years of professional experience

Work History

Intake Specialist

Tort Intake Professionals
02.2025 - Current
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
  • Completed intake assessment forms and filed clients' charts.
  • Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
  • Utilized critical thinking skills to analyze complex client situations and make informed recommendations for appropriate services and support.
  • Ensured client confidentiality by adhering to strict privacy policies when handling sensitive information during the intake process.
  • Reduced errors in documentation through diligent proofreading before submission, maintaining high standards of quality control throughout the entire intake process.
  • Facilitated smooth transitions between different departments by effectively communicating relevant client information at each stage of their journey within the organization.

Sales Representative

Global Plumbing and Fire Supply
12.2021 - 07.2024
  • Educated customers on product features and benefits, providing tailored recommendations to enhance their shopping experience.
  • Processed purchases and returns efficiently, ensuring customer satisfaction and adherence to company policies.
  • Coordinated inventory shipments and scheduled deliveries, optimizing stock levels and logistics.
  • Managed incoming calls, addressing customer inquiries and resolving issues promptly.

Forklift Operator

Best Produce
03.2021 - 12.2021
  • Operated forklifts, pallet jacks, and scanning devices to efficiently meet daily operational objectives.
  • Managed product shipments, verifying proper labeling and stock accuracy for seamless order fulfillment.
  • Inspected and maintained warehouse equipment, ensuring adherence to preventive maintenance schedules to minimize downtime.
  • Verified production checklists to ensure correct items, goals, and orders were met, maintaining high accuracy.
  • Securely wrapped boxes, pallets, and crates to ensure safe transport and delivery.

Packing, Shipping and Receiving Assembler

Amazing Iron Works, Inc.
09.2018 - 03.2019
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Education

High School Diploma - undefined

Elizabeth Learning Center
Cudahy, CA
05.2017

Skills

  • Document Management
  • Customer Service
  • Sales
  • Problem Solving
  • Teamwork
  • Customer Retention
  • Bilingual: Fluent in Spanish

Languages

Spanish
Professional Working

Timeline

Intake Specialist

Tort Intake Professionals
02.2025 - Current

Sales Representative

Global Plumbing and Fire Supply
12.2021 - 07.2024

Forklift Operator

Best Produce
03.2021 - 12.2021

Packing, Shipping and Receiving Assembler

Amazing Iron Works, Inc.
09.2018 - 03.2019

High School Diploma - undefined

Elizabeth Learning Center

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