Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Samantha Desparrois

Branchland,WV

Summary

Organized and dedicated worker with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

3
3

Certifications

4
4

Certifications

Work History

Substitute Cook and Secretary

Lincoln County School District
12.2022 - Current
  • Enhanced kitchen efficiency by streamlining meal preparation and ensuring timely food service.
  • Improved customer satisfaction with attention to dietary restrictions and special requests.
  • Maintained a clean, organized workspace for optimal productivity and safety.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining accurate records.
  • Provided exceptional customer service, addressing inquiries and resolving issues for parents, students, and staff members.

Lead Customer Service Representative

Dollar General
03.2021 - 04.2023
  • Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
  • Responded to customer calls and questions about products and services.
  • Preformed closing and opening duties.
  • Held store and register keys.
  • Kept the store stocked, clean, and well maintained.

Customer Service Representative

GC Services
01.2022 - 08.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

High School Diploma -

Lincoln County High School
Lincoln County, WV
06.2021

Skills

  • Telephone Etiquette
  • Meeting Coordination
  • Organizational Skills
  • Team Collaboration
  • Scheduling
  • Data Entry
  • Account Updating
  • Paperwork Processing
  • Information Security
  • Technical Troubleshooting
  • Escalation Management
  • Customer Complaint Resolution
  • Order Fulfillment

Certification

  • Microsoft Outlook 2019
  • Microsoft Office Word 2016
  • Microsoft Office PowerPoint 2016
  • Microsoft Excel 2019

Timeline

Substitute Cook and Secretary

Lincoln County School District
12.2022 - Current

Customer Service Representative

GC Services
01.2022 - 08.2022

Lead Customer Service Representative

Dollar General
03.2021 - 04.2023

High School Diploma -

Lincoln County High School

Similar Profiles

CREATE PROFILE
Samantha Desparrois