Overview
Work History
Education
Summary
Skills
Timeline
Generic

Samantha ElliottFuller

Charleston,IL

Overview

24
24
years of professional experience

Work History

Assistant Manager

Mack Moore Shoes
08.2014 - Current
  • Trained, scheduled, monitored and encouraged associates in all facets of operations with high focus on long term customer satisfaction.
  • Generated repeat business through exceptional customer service and knowledge of Pedorthics and therapeutic footwear.
  • Participated in seasonal inventory procurement and strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Drove Shoemobile selling required footwear on site at factories.
  • Accounts Receivable; Accounting and Sales Reports
  • Advertising; Social Media; Publications; Sponsorships
  • Currently Coordinating Shoemobile and training AR.

Owner/Operator

Two Flower's Restaurant And Catering
02.2006 - 05.2011
  • Managed day-to-day business operations.
  • Adhered to County and State regulatory and policy changes and made necessary adjustments to maintain services.
  • Oversaw Restaurant and Catering budget planning and administration, accounting functions, purchasing, supplier choices and bi-weekly payroll.
  • Developed and implemented marketing strategies to generate new customers and increase sales.
  • Consulted with customers to assess needs and propose optimal Event scenarios within their guidelines.
  • Trained and motivated employees to perform daily duties with emphasis on product knowledge and customers retention.

Executive Director

Children's Advocacy Center Of East Central Illinois
08.1999 - 05.2004
  • Worked closely with organizational leadership and board of directors to guide operational strategy; presented progress, plans and forecasts quarterly.
  • Built relationships with donors, government officials, and other organizations to secure funding and support for the Advocacy Center.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with state and federal law.
  • Advocated for organization by giving presentations and speeches and participating in community events to raise awareness and support for victims and families.
  • Developed and implemented organizational strategies to achieve set goals and objectives and fulfill mission.
  • Created all job descriptions; hired and trained employees.
  • Fostered supportive work culture with collaboration and inclusion.
  • Grant writing and reporting; Fundraising

Education

Master of Science - Family And Consumer Sciences

Eastern Illinois University
Charleston, IL

Bachelor of Science - Family And Consumer Sciences

Eastern Illinois University
Charleston, IL

Summary

Customer-focused professional that is forward-thinking and industrious as well as dedicated to complete knowledge of products and services for optimized customer satisfaction. Encouraging colleague and analytical problem-solver with talents for team building and leading as well as excellent customer relations aptitude. Well-versed in sales, personnel management, accounting and inventory management.

Skills

  • Customer Interaction and Satisfaction
  • Issue and Complaint Resolution
  • Customer Data Confidentiality
  • Policy and Procedure Adherence
  • Project Management
  • Accounts Payable and Accounts Receivable
  • Microsoft Office; Adobe PDF
  • POS Systems and Ordering Platforms
  • Cultural Awareness in Collaborative Environments

Timeline

Assistant Manager

Mack Moore Shoes
08.2014 - Current

Owner/Operator

Two Flower's Restaurant And Catering
02.2006 - 05.2011

Executive Director

Children's Advocacy Center Of East Central Illinois
08.1999 - 05.2004

Master of Science - Family And Consumer Sciences

Eastern Illinois University

Bachelor of Science - Family And Consumer Sciences

Eastern Illinois University

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Samantha ElliottFuller