Samantha Emmanuel
Billings,NY
Summary
Well rounded individual that has worked all felids and always found myself back into the world of finance in some way from working in food, retail, and banking!
I am self motivated and hard working on getting things done in a timely manner!
Overview
5
5
years of professional experience
Work History
Loan Officer
Utah Community Credit Union
12.2020 - 07.2021
- Submitted loan applications to underwriter for verification and recommendations.
- Originated, reviewed, processed, closed and administered customer loan proposals.
- Recommended loan approvals and denials based on customer loan application reviews.
- Maintained strict confidentiality of bank records and client information.
- Complied with regulatory requirements of Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
Coffee Shop Owner
Meyer Coffee & Cafe
03.2019 - 04.2020
- Managed payroll, daily deposits and cost controls.
- Set employee schedules, delegated work and monitored food quality and service performance.
- Recruited, hired and trained talented staff to fill vacancies.
- Supervised daily activities of restaurant and 20 employees.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Teller
Utah Community Credit Union
04.2018 - 04.2019
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Maintained friendly and professional customer interactions.
- Counted, verified and handled bank deposits and armored car transactions.
- Handled various accounting transactions.
- Executed wire transfers, stop payments and account transfers.
Retail Store Manager
Reams Boots & Jeans
02.2017 - 03.2019
- Managed store organization, maintenance and purchasing functions.
- Trained team members in successful strategies to meet operational and sales targets.
- Resolved customer service issues promptly.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Optimized store displays and appearance via strategic merchandising.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Submitted orders for new inventory.
- Kept orderly and accurate accounting records by monitoring sales documentation.
Education
High School Diploma -
Wasatch High School
Heber, UT04.2018
Skills
- Cash Handling
- Mutual Funds Knowledge
- Sales Expertise
- Organizational Strengths
- Financial Transactions Expertise
- Database Management
- Excellent Time Management
- QuickBooks
- Team Player
- Payment Schedules
- Wire Transfer
Timeline
Loan Officer
Utah Community Credit Union
12.2020 - 07.2021
Coffee Shop Owner
Meyer Coffee & Cafe
03.2019 - 04.2020
Teller
Utah Community Credit Union
04.2018 - 04.2019
Retail Store Manager
Reams Boots & Jeans
02.2017 - 03.2019
High School Diploma -
Wasatch High School
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