Samantha Farfan
San Marcos,TX
Summary
Offering strong communication and organizational skills, eager to learn and develop in fast-paced professional environment. Brings ability to pick up new tasks quickly and adapt to various responsibilities efficiently.
Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.
Overview
4
4
years of professional experience
Work History
Cashier
Hat Creek Burger Company
San Marcos, TX
09.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Worked with floor team and managers to meet wide range of customer needs.
Receptionist Clerk
Grogan's Cleaners
Lufkin, TX
10.2021 - 06.2022
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Safeguarded sensitive information by adhering to strict confidentiality protocols regarding client records and personnel files.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Communicated effectively with dry-cleaning technicians about special requests or concerns related to customers'' items.
- Processed customer transactions accurately, ensuring timely payments and accurate recordkeeping.
- Trained new employees on company policies and procedures, fostering a positive work culture for all staff members.
- Updated customers regularly on the status of their orders through phone calls or emails, offering peace of mind over their valued possessions being handled responsibly.
Education
High School Diploma -
Hudson High School
Hudson, TX05-2021
Skills
- Customer service
- Time management skills
- Cash handling
- Multitasking
- Reliability and punctuality
- Strong organization
- Cleaning procedures
- Phone etiquette
Languages
Spanish
English
Timeline
Cashier
Hat Creek Burger Company
09.2023 - Current
Receptionist Clerk
Grogan's Cleaners
10.2021 - 06.2022
High School Diploma -
Hudson High School