Summary
Overview
Work History
Skills
References
Timeline
Generic

Samantha Figueroa

Atlanta,GA

Summary

Pursuing a position with the purpose of providing customers with exemplary service through careful attention to detail, excellent communication skills, and the utilization of sales experience.

Overview

6
6
years of professional experience

Work History

Director of Admissions

The Academy of Scholars
Decatur, Georgia
01.2023 - Current
  • Lead the enrollment and onboarding process for students, serving as the primary liaison between families and academic staff.
  • Coordinated campus tours and information sessions for prospective students and families.
  • Analyzed enrollment data to identify trends and improve recruitment efforts.
  • Trained staff on admissions policies, procedures, and best practices for engagement.

Leasing Consultant

Cortland Properties
Atlanta, GA
04.2021 - 01.2023
  • Demonstrate and lease vacant units to prospective residents, ensuring exceptional customer service while achieving monthly quotas.
  • Maintain full knowledge of application information required, screening processes, and policies regarding rentals.
  • Optimize occupancy and increase community visits by finding new ways to boost online engagement, update promos/advertising, and create new marketing strategies.
  • Maintained proactive follow-up on resident accounts, resolving payment issues, and enhancing customer satisfaction through timely communication and support.

Administrator /Child Caregiver

Next Step Health Care
Atlanta, GA
04.2019 - 04.2021
  • Organized and filed sensitive documentation for clients and employees.
  • Directed phone calls from potential clients and staff to appropriate personnel.
  • Responded to email inquiries, archiving correspondence systematically.
  • Assisted disabled children with daily living activities including feeding, grooming, and transfers.

Skills

  • Data analysis
  • Enrollment strategy
  • Policy development
  • Staff training
  • Customer relationship management
  • Trusted key holder

References

  • Brian Bolden - Director of Student Success | bbolden@acadeemyofscholars.com | 470-652-0965
  • Maria Jordan - Property Manager | maria.jordan@cortland.com | 770-874-4648
  • Alexis Roberson | alexis@nshealthcare.org | 678-913-9984

Timeline

Director of Admissions

The Academy of Scholars
01.2023 - Current

Leasing Consultant

Cortland Properties
04.2021 - 01.2023

Administrator /Child Caregiver

Next Step Health Care
04.2019 - 04.2021

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Samantha Figueroa