Samantha Gaston
Ogden,UT
Summary
Organized and hardworking candidate seeing to maintain full-time position that offers professional challenges, providing customized solutions, and excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Loan Officer
Goldenwest Credit Union
10.2023 - Current
- Submitted loan applications to underwriter for verification and recommendations.
- Maintained strict confidentiality of bank records and client information.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Developed systems to efficiently track loan documents and enhance accuracy.
- Examined customer loan applications for loan approvals and denials.
Escrow Assistant
Old Republic Title
03.2017 - 09.2023
- Examined purchase and sale agreement for potential items of concern and addressed immediately.
- Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
- Followed-up on status of releases, policies, and return of recorded documents.
- Forwarded title clearing documentation to title officer for approval.
- Organized securities sales and purchases on behalf of customers and companies.
- Input transfer data into system and manually updated accounting and certificate records.
Sales Representative
Wayfair
02.2015 - 03.2017
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Collaborated with cross-functional teams to identify and address customer needs.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Supervisor
Teleperformance USA
04.2009 - 02.2015
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained compliance with company policies, objectives, and communication goals.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Education
High School Diploma -
Roy High School
Roy, UT05.2008
Skills
- Proficient in 10-Key
- Financial Transactions Expertise
- Excellent Problem-Solving Skills
- Quality Control
- Analytical Thinking
- Project Planning
- Data Management
Timeline
Loan Officer
Goldenwest Credit Union
10.2023 - Current
Escrow Assistant
Old Republic Title
03.2017 - 09.2023
Sales Representative
Wayfair
02.2015 - 03.2017
Supervisor
Teleperformance USA
04.2009 - 02.2015
High School Diploma -
Roy High School
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