SAMANTHA GONZALES
Forney
Summary
Motivated and results-oriented professional seeking an opportunity to step into a Team Lead role, bringing strong communication, problem-solving, and organizational skills. Proven ability to collaborate effectively with team members, support daily operations, and contribute to achieving team goals. Eager to develop leadership capabilities, drive performance, and foster a positive, productive work environment while delivering high-quality results.
Overview
2
2
years of professional experience
Work History
Patient Access Representative
iCare Emergency & Urgent Care
Forney
10.2025 - Current
- Collected and verified patient information for accuracy and completeness.
- Assisted patients with insurance inquiries and explained coverage options clearly.
- Collaborated with medical staff to ensure smooth patient flow in the facility.
- Collected co-pays and other payments from patients at time of service.
- Scanned documents into electronic medical records system.
Triage Medical Assistant
Nav Central
Forney
10.2025 - Current
- Supported healthcare providers in conducting patient assessments and documenting findings.
- Ensured accuracy of medical records through effective use of electronic health record systems.
- Guided patients on treatment plans and medication instructions to enhance understanding and compliance.
Medical Assistant
Medcon Medical Services
10.2024 - Current
- Conducted patient intake, measured vitals, charted information, and provided administrative support, contributing to efficient workflows in a growing healthcare environment.
- Launched wellness clinic, delivering essential health services to the community.
- Assisted physicians with patient examinations and medical procedures.
- Managed patient records using electronic health record systems.
- Scheduled appointments and coordinated patient follow-ups effectively.
Education
Associates of Science Degree - Nursing
Dallas College
04-2026
Medical Assisting Certificate -
EVEREST COLLEGE
02-2014
High School Diploma -
SUNSET HIGH SCHOOL
Dallas, TX05-2012
Skills
- Patient care management
- Team collaboration
- Electronic health records (Epic, Athena, AdvancedMD, Eclinical,GoRev, EPD)
- Strong empathy
- Friendly and outgoing
- Multitasking and organization
- Communication skills
- Administrative skills
Timeline
Patient Access Representative
iCare Emergency & Urgent Care
10.2025 - Current
Triage Medical Assistant
Nav Central
10.2025 - Current
Medical Assistant
Medcon Medical Services
10.2024 - Current
Associates of Science Degree - Nursing
Dallas College
Medical Assisting Certificate -
EVEREST COLLEGE
High School Diploma -
SUNSET HIGH SCHOOL