Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Samantha Gonzalez

Carrollton

Summary

Dynamic sales professional with a proven track record at Bell & McCoy Companies, excelling in customer relationship building and sales reporting. Adept at leveraging product knowledge to drive customer satisfaction and retention. Skilled in training and developing teams, ensuring exceptional service. Consistently achieved top sales performance, enhancing operational efficiency and client engagement.

Overview

11
11
years of professional experience

Work History

Inside Sales Representative

Bell & McCoy Companies
Farmers Branch
06.2021 - Current
  • Provided customers with product information, pricing and availability.
  • Followed up on pending orders and inquiries in a timely manner.
  • Prepared detailed sales reports for management review.
  • Developed and maintained relationships with key customers to ensure customer satisfaction.

Multi-Store Manager

Life Storage
Lewisville
08.2018 - 09.2021
  • Advised customers on the best storage solutions for their needs based on size, budget and other requirements.
  • Organized, delegated and monitored daily operations of self-storage facility.
  • Planned staff schedules according to business needs while ensuring efficient coverage of shifts.
  • Trained new hires on proper safety protocols and operational procedures within the facility.

Store Manager

Life Storage
Carrollton
12.2014 - 08.2018
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored inventory levels and placed orders to restock shelves.
  • Managed daily banking activities such as deposits and withdrawals.

Education

High School Diploma -

Creekview High School
Carrollton

Skills

  • Customer relationship building
  • Sales reporting
  • Product knowledge
  • Employee training
  • Exceptional customer service
  • Clear and articulate phone manner

Accomplishments

  • received recognition for top Vendor service in annual Vendor reviews two years in a row

Timeline

Inside Sales Representative

Bell & McCoy Companies
06.2021 - Current

Multi-Store Manager

Life Storage
08.2018 - 09.2021

Store Manager

Life Storage
12.2014 - 08.2018

High School Diploma -

Creekview High School

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