Samantha Hall
Antelope,Ca
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Creative Bakery Manager looking to build upon skills and tackle new responsibilities. Over 10 years of experience in baking cakes and pastries. Extensive knowledge of all handcraft baking techniques and food safety and sanitation standards. Skilled Baker with exceptional knowledge of baking times, methods, temperatures and flavors. Well-versed in proper function and maintenance of bakery utensils and equipment.
Overview
6
6
years of professional experience
Work History
Owner
Sunflowers And Sugar LLC
05.2023 - Current
- Cottage Food Operation
- Farmer’s Market Sales
- Special Event Catering
- Founded and managed cottage food business, growing revenue to $2,000 in first year.
- Managed day-to-day business operations
Photographer, Graphic Designer, Digital Artist
Self-employeed
05.2017 - Current
- Digitally edited photos to enhance appearance.
- Took photos from different angles and perspectives to capture perfect images.
- Edited, toned, captioned, and uploaded photographs for publication.
- Photographed high-quality images for various print and digital projects.
- Planned and prepared for on-location and studio shoots.
- Utilized natural and artificial lighting to capture desired images and maintain quality.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
- Displayed portfolio to show off best work to potential clients and promote skills and value.
Teacher Leader
STAR EDUCATION
12.2022 - 04.2023
- 1st-3rd Graders
- TK/K
- HYPE(4-6 graders)
- Observed and monitored children's play activities to promote healthy, safe environment.
- Prepared after-school enrichment activities for children to encourage student participation.
- Communicated with parents and staff to discuss educational policies and activities and students' learning and behavioral problems.
- Organized and stored toys and classroom materials to maintain order in activity areas.
- Redirected inappropriate student behavior and implemented program discipline system to guide proper student behavior.
- Performed general housekeeping duties by washing tables and chairs, putting away chairs and properly placing toys in cubbies.
- Organized and supervised games and Athletic recreational activities to promote physical, mental and social development in children.
- Monitored student attendance by collecting attendance rosters and overseeing attendance database.
Associate
Round One Entertainment
06.2022 - 12.2022
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Provided product price information to customers.
- Managed customer relations through communication and helpful interactions.
- Trained and mentored junior staff on customer service strategies and techniques.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Maintained relationships with customers to maximize sales opportunities.
- Created solutions for customers to satisfy specific needs, quality and budget.
Attendant
CSUEB Housing FDA
01.2019 - 01.2020
- Help residents
- Check in guests
- Watched security cameras for any activity
- Help provide safe environment for fellow students
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Attended to front office needs by greeting visitors and providing assistance.
Attendant
CSUEB Theatre Box O ce
09.2018 - 01.2020
- Opener
- Direct people to areas of the theatre
- Clean up the theatre house after shows
- Printed tickets, checking accuracy of date, time and seat numbers before giving to customers.
- Created and maintained reports of sold tickets and payments received.
- Assisted customers in choosing seats, guiding and recommending options via seating map.
- Balanced cash owed against number of tickets bought and took payment in exchange for ticket sales.
- Greeted over 100 customers per day and determined best approach to provide optimal service.
- Used POS system to enter orders, process payments and issue receipts.
- Performed cash, card and check transactions to complete customer purchases.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Worked with floor team and managers to meet wide range of customer needs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Learned duties for various positions and provided backup at key times.
Rush Week Sales Associate
Pioneer Bookstore
08.2018 - 09.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Stagehand
CSUEB Production “She Loves Me"
02.2018 - 03.2018
- Worked ropes to lower and raise scene pieces
- Moved set pieces during intermission and in between blackouts
- Stored, loaded and unloaded set pieces and technical equipment for daily performances.
- Worked with stage technicians set up and calibrate lighting, microphones and recording equipment.
- Constructed and decorated set pieces and props per design specifications.
- Assisted in all technical and practical effect setup for Musical performances and broke down all equipment at close of each show.
- Assisted crews with set building and pointed out problems that could be potential safety issues.
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
- Maintained schedules, managed deadlines, and interfaced with teammates to support production activities.
Education
Bachelor of Arts - Theatre Arts Major
Cal State University East Bay
Hayward, CA07.2023
High School Diploma -
Whitney High School
Rocklin, CA06.2017
High School Diploma -
El Camino Fundamental High School
Carmichael, CA06.2015
Skills
- Workflow Schedules
- POS Inventory System Operation
- Cake Packaging
- Dietary Restrictions
- Time Management
- Food Safety and Sanitation
- Food Handling Standards
Timeline
Owner
Sunflowers And Sugar LLC
05.2023 - Current
Teacher Leader
STAR EDUCATION
12.2022 - 04.2023
Associate
Round One Entertainment
06.2022 - 12.2022
Attendant
CSUEB Housing FDA
01.2019 - 01.2020
Attendant
CSUEB Theatre Box O ce
09.2018 - 01.2020
Rush Week Sales Associate
Pioneer Bookstore
08.2018 - 09.2018
Stagehand
CSUEB Production “She Loves Me"
02.2018 - 03.2018
Photographer, Graphic Designer, Digital Artist
Self-employeed
05.2017 - Current
Bachelor of Arts - Theatre Arts Major
Cal State University East Bay
High School Diploma -
Whitney High School
High School Diploma -
El Camino Fundamental High School
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