Samantha Harrison
Mount Pleasant,IA
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Advanced Rehabilitation Management Group
01.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Handle incoming calls on a multi-line phone system assisting with scheduling and general inquiries on EPIC
- Managed and maintained schedules for all 8 physical and occupational therapists and assistants
Office Manager
Phocus & Company
01.2022 - 09.2023
- Scheduled appointments and maintained the company calendar
- Greeted potential clients and explained our services
- Photography, videography, and wedding planning as needed
Customer Service Representative
Eye-Dye
11.2021 - 07.2022
- Communicated with customers to place and track orders
- Created work orders and invoices
- Assisted in production and shipping departments as needed
Maintenance Technician
Blue Arbor
06.2020 - 10.2021
- Operate county appointed vehicles
- Maintain Pensacola Beach and the restrooms
- Efficiently use machinery such as backpack blowers to move sand
Wellness Coordinator
Bear River Ranch
05.2015 - 08.2021
- Responsible for the well-being of 200+ kids per week ages 6-17
- Coached and problem solved with co-workers
- Communicated with parents on questions and concerns regarding their children
Data Entry Clerk
Alfagomma America
11.2018 - 06.2020
- Data entry in SAP system
- Assist with quoting materials
- Process documents for customer service
Personal Banker
Regions Bank
06.2018 - 11.2018
- Provide account information to members
- Recommend products that could be beneficial
- Resolve customer issues that arise in a courteous and professional manner
Nursery Assistant
St. Marks United Methodist Church
01.2018 - 11.2018
- Assist with bible lessons
- Entertain children during church service
- Supervise youth group and provide support when needed
Educator
Children's Learning Center
09.2017 - 05.2018
- Care for children ages 0-5
- Communicate with parents about their child's day and needs
- Help educate pre-school children when needed
Para Educator
Danville Early Learning Center
08.2016 - 05.2017
- Maintain a clean and safe learning environment
- Planning and leading early education activities
- Supervise and care for children aged infant to elementary
Cheerleading Coach
West Burlington Independent School District
11.2016 - 02.2017
- Created and taught new cheers
- Supervised practice and tournaments to ensure safety
- Maintained an open door policy to provide support and assistance when needed
Education
Some college - Associates
Southeastern Community College
West Burlington, IA05.2018
Some college - Associates
Pensacola State University
Pensacola, FL12.2015
Diploma - undefined
Danville High School
Danville, IA05.2015
Skills
- Customer Service
- SAP
- Data Entry
- Microsoft Word
- Office management
- QuickBooks
- HIPAA
- Administrative experience
- Front desk
- Clerical experience
- Microsoft Office
- Epic
Certification
BLS Certification, 01/24, 01/26
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Front Desk Receptionist
Advanced Rehabilitation Management Group
01.2024 - Current
Office Manager
Phocus & Company
01.2022 - 09.2023
Customer Service Representative
Eye-Dye
11.2021 - 07.2022
Maintenance Technician
Blue Arbor
06.2020 - 10.2021
Data Entry Clerk
Alfagomma America
11.2018 - 06.2020
Personal Banker
Regions Bank
06.2018 - 11.2018
Nursery Assistant
St. Marks United Methodist Church
01.2018 - 11.2018
Educator
Children's Learning Center
09.2017 - 05.2018
Cheerleading Coach
West Burlington Independent School District
11.2016 - 02.2017
Para Educator
Danville Early Learning Center
08.2016 - 05.2017
Wellness Coordinator
Bear River Ranch
05.2015 - 08.2021
Some college - Associates
Pensacola State University
Diploma - undefined
Danville High School
BLS Certification, 01/24, 01/26
Some college - Associates
Southeastern Community College
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