Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Samantha Heit

Clarkston,WA

Summary

Proven customer service expert with a solid background at Woolworths Supermarket, I excel in cash handling and fostering customer relations. Demonstrated ability to enhance customer satisfaction and streamline checkout processes, leading to increased efficiency. Skilled in POS system operations and known for exceptional work ethic, I significantly contribute to team success and customer service excellence.

Motivated cashier and stocker with 10 years of experience in the Retail Industry. Accomplished various tasks daily, including , stocking shelves with Food and Drink and collecting payments with cash registers. Cheerful when assisting customers and coworkers.

Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.

Reliable, efficient, and capable of building positive customer relationships.

Trustworthy and dedicated Retail Assistant with 10 years of experience serving customers and operating register. Ready to serve customers quickly. Cheerful when assisting customers checking out.

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and arranged. Good listening skills combined with attentive and detail-oriented nature.

Demonstrates strong teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Hardworking and passionate job seeker eager to secure Retail position. Ready to help achieve company goals.

Reliable and dependable candidate successful at managing tasks with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Cashier

Woolworths Supermarket
07.2012 - 02.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Facilitated smoother checkout process, trained new employees on POS systems.

Education

GED -

South Bromsgrove High School
Bromsgrove England
11-1996

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Customer relations
  • Cash register operation
  • Written and verbal communication
  • Professionalism and courtesy
  • Cash handling expertise
  • Payment processing
  • Product knowledge
  • Cash drawer balancing
  • POS system operations
  • Attention to detail
  • Loyalty program promotion
  • Dependability and reliability
  • Gift card handling
  • Honest and dependable
  • Credit and cash transactions

Interests

  • Cooking
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Gardening
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Volunteering
  • Camping
  • Music
  • Drawing and Painting
  • Gym Workouts
  • Cake Decorating
  • I enjoy helping others and giving back to the community
  • Backpacking and Hiking
  • DIY and Home Improvement
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Kayaking
  • Growing herbs, vegetables, or fruits in home gardens

Timeline

Cashier

Woolworths Supermarket
07.2012 - 02.2024

GED -

South Bromsgrove High School
Samantha Heit