Summary
Overview
Work History
Education
Skills
Certification
Hamburger University
Timeline
Generic
Samantha Henderson

Samantha Henderson

Mariposa,CA

Summary

Accomplished General Manager with a proven track record at McDonald's, enhancing operational efficiency and customer satisfaction. Expert in staff management and problem-solving, achieving significant improvements in team performance and sales growth. Skilled in fostering strong relationships with partners, ensuring long-term success.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Department Manager

McDonald's
06.2016 - Current
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Communicated with managers of other departments to maintain transparency.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.

General Manager

McDonalds
06.2020 - 09.2020
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Education

High School Diploma -

Arbor View High School
Las Vegas, NV
05.2014

Skills

  • Customer Service
  • Staff Management
  • Team Supervision
  • Problem-Solving

Certification

  • CPM - Certified Professional Manager

Hamburger University

On December of 2021 I was able to attend a online class to complete my General Manager training. I learned about basic steps on running a great restaurant such as how to handle different situations you may be in also how to address certain situations. I was able to learn about the operations of the business such as where we get our food supply from. I was able to get more in depth with labor, percentages and understanding it. 

Timeline

General Manager

McDonalds
06.2020 - 09.2020

Department Manager

McDonald's
06.2016 - Current

High School Diploma -

Arbor View High School

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Samantha Henderson