Samantha Hernandez
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Cell Shop AT&T
04.2022 - Current
- Managed day-to-day operations of an AT&T retail store, ensuring adherence to company policies and procedures.
- Supervised a team of sales associates, providing coaching and development to optimize performance and achieve sales targets.
- Implemented sales strategies to promote AT&T products and services, driving revenue growth and customer satisfaction.
- Ensured compliance with operational policies, including cash handling and security procedures.
Warehouse Associate
Amazon
10.2020 - 01.2022
- Entered data into computerized inventory systems to update records and track inventory movements.
- Sorted and organized incoming inventory, ensuring items were stored in designated locations within the warehouse.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
Server/Hostess
Pancho Villas Mexican Restaurant
10.2018 - 02.2020
- Welcomed guests to Pancho Villa's Mexican Restaurant with a friendly and professional demeanor, ensuring a positive dining experience from arrival to departure.
- Managed reservations and seating arrangements efficiently to optimize table turnover and guest satisfaction.
- Delivered food and beverages to tables in a timely manner while ensuring accuracy and presentation.
- Anticipated guest needs and promptly resolved any issues or concerns to ensure a memorable dining experience.
Education
Bachelor of Arts - Business Administration
California State University - San Bernardino
San Bernardino, CA12.2026
Skills
- Problem-Solving
- Goals and performance
- Team Building and Leadership
- Customer Service and Engagement
- Upselling and Cross Selling
Languages
Spanish
References
Victor Villanueva (AT&T Manager)
(909)359-5950
Jasmin Barajas (Colleague)
(909)277-5889
Timeline
Assistant Store Manager
Cell Shop AT&T
04.2022 - Current
Warehouse Associate
Amazon
10.2020 - 01.2022
Server/Hostess
Pancho Villas Mexican Restaurant
10.2018 - 02.2020
Bachelor of Arts - Business Administration
California State University - San Bernardino
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