Dedicated hospitality professional with strong communication and conflict resolution skills. Experienced in managing reservations and optimizing guest experiences. Committed to fostering positive environments and ensuring smooth service flow.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Fontainebleau
Las Vegas, NV
03.2026 - Current
Managed reservations and waitlists using digital booking systems to enhance customer flow.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Answered customer questions about hours, seating, and menu information.
Coordinated with servers to ensure timely service delivery during peak hours.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Restaurant Hostess
Emerald Island Casino
Henderson, Nevada
05.2024 - 03.2026
Greeted guests warmly upon arrival, ensuring a positive first impression.
Managed reservations efficiently, optimizing seating arrangements during peak hours.
Coordinated with servers to maintain smooth communication and service flow.
Assisted in training new hosts, promoting teamwork and effective service standards.
Handled guest inquiries and complaints with professionalism and courtesy.
Host
Fontainebleau
Las Vegas, NV
03.2026 - 2026
Sales Associate
Tillys
Henderson, NV
04.2024 - 05.2024
Assisted customers with product selection and provided knowledgeable recommendations.
Maintained visual merchandising standards to enhance product displays and store appeal.
Processed transactions accurately using point-of-sale systems and handled cash management.
Engaged with customers to create a welcoming shopping environment and foster loyalty.
Crewmember
Tropical Smoothie Cafe
Henderson, Nevada
12.2023 - 04.2024
Maintained cleanliness and organization of workstations during shift activities.
Operated kitchen equipment safely, including blenders and grills.
Provided excellent customer service by taking orders and answering questions.
Served food quickly for positive guest experiences.