Summary
Overview
Work History
Education
Skills
Websites
Additional Information
Timeline
Generic

Samantha Hofmann

Minneapolis,MN

Summary

Determined retail associate professional offers strong sales and merchandising skills. Adaptable and familiar with changing customer needs, retail trends and new technologies. Excellent communication and excitement to create enjoyable shopping experience.

Overview

5
5
years of professional experience

Work History

Sales Associate

Menards
06.2022 - Current
  • Developed new client relationships by actively engaging with potential customers and highlighting benefits of our product offerings.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Recommended complementary purchases to customers, increasing revenue.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Cashier

Goodwill
07.2019 - 08.2020
  • Operated cash register to record transactions accurately and efficiently.
  • Supported management in implementing operational improvements such as updated training manuals or revised schedules.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Processed refunds and exchanges in accordance with company policy.
  • Addressed customer needs and made product recommendations to increase sales.
  • Welcomed customers and helped determine their needs.

Education

Bachelor of Arts - Journalism

University of Minnesota
Minneapolis, MN
05.2024

High School Diploma -

Champlin Park High School
Brooklyn Park, MN
06.2020

Skills

  • Verbal/written communication
  • Problem-solving skills
  • Microsoft applications proficiency
  • Stocking and Receiving
  • Time Management
  • Creative Thinking
  • Reliable and punctual
  • Exceptional customer service
  • Flexible Hours

Additional Information

Motivated to reach new heights and be able to learn from the people around me. Skillful with cameras and writing news reports for the public. Thrives under pressure and welcomes any challenges. Able to present images and information creatively to people around me.

Timeline

Sales Associate

Menards
06.2022 - Current

Cashier

Goodwill
07.2019 - 08.2020

Bachelor of Arts - Journalism

University of Minnesota

High School Diploma -

Champlin Park High School

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Samantha Hofmann