Samantha Hollins
McDonald's
Bristol,NH
17
years of professional experience
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Knowledgeable administrative assistant with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Work History
Manager in Training
5 Months- Trained crew on station procedures, service standards, and food safety protocols.
- Supervised shift operations, balancing customer flow, quality, and speed of service.
- Monitored cash handling, register accuracy, and daily drawer reconciliation.
- Coordinated inventory checks, product rotation, and stock replenishment to support uptime.
- Resolved guest concerns promptly, preserving service consistency and team focus.
- Guided new hires through onboarding, role expectations, and operational routines.
- Maintained cleanliness standards across lobby, kitchen, and prep areas.
Paraprofessional
2 Years- Paraprofessional 2 Certification!
- Helping the classroom teacher with daily activities
- Work one-on-one with students who receive special education and related services or those who have a 504 plan.
- Instructional support: Working with students one-on-one or in small groups to reinforce learning, providing extra support during or after a lesson, or leading small group activities
- Classroom management: Supervising students in instructional and assessment activities, facilitating social interactions between students, and teaching appropriate behavior and communication skills
- Special education: Helping special needs students, caring for their physical, emotional health and safety, and affirming their abilities
- Life skills: Assisting with classroom preparations and strategies for reinforcing instructional materials and skills according to individual student needs, and assisting with record-keeping procedures to document student learning and performance
Cashier
1 Year 2 Months- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Answered questions about store policies and addressed customer concerns.
Administrative Assistant
6 Years 1 Month- Coached new employees on administrative procedures, company policies and performance standards.
- Created detailed expense reports and requests for capital expenditures.
- Counted and balanced the cash registers.
- Counted and maintained all of the money in the store.
- Made deposits at the bank and received change rolls/dollar bills to maintain a balanced safe.
- Answered the phone to help customers with complaints and to make appointments for my manager.
Education
High School Diploma
Skills
Customer Assistance
Payment Collection
Check Cashing
Cash Drawer Management
Coin and Currency Counting
Adaptable and Flexible
Time Management
Professional Telephone Etiquette
Organizational Skills
Special education
Experience with children
Developmental disabilities experience
Autism experience
Childcare
Caregiving
Customer service
Time management
Customer and client relations
Clerical support
Critical thinking
Timeline
Manager in Training
McDonald's
05.2026 - 10.2026Read More
Paraprofessional
Newfound Area School District
11.2022 - 11.2024Read More
Cashier
Hannaford Supermarket
09.2021 - 11.2022Read More
Administrative Assistant
McDonalds
07.2009 - 08.2015Read More
Lakeland High School
High School Diploma
Read More