Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Samantha E. Hudson

Columbus

Summary

Experienced healthcare coordinator prepared for this role. Skilled in scheduling, patient communication, and managing medical records. Strong focus on collaboration and achieving results, adaptable to changing needs. Reliable, efficient, and capable of maintaining high standards in fast-paced environment.


Experienced with patient care, medical support, and maintaining health records. Utilizes effective communication and empathy to support patient wellbeing. Knowledge of basic medical procedures and safety protocols, ensuring clean and safe environment.

Overview

4
4
years of professional experience

Work History

Medical Scheduler

Ohio Gastroenterology
11.2023 - Current
  • Schedule patient appointments efficiently and accurately.
  • Manage high-volume phone calls and ensure optimal appointment coordination.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Managed cancellations or no-shows efficiently, proactively filling open slots with patients from waitlists or urgent care needs.
  • Followed up with patients to reschedule missed appointments.

Nursing Assistant

Wexner Heritage Village
10.2021 - Current
  • Provided compassionate care to geriatric patients, assisting with mobility and daily living activities.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.

Lead Receptionist

Wexner Heritage Village
10.2021 - 11.2023
  • Effectively managed multiple phone lines including transferring calls appropriately or taking detailed messages when needed.
  • Maintained a clean and professional reception area, creating a welcoming environment for clients upon arrival.
  • Trained new receptionists on company policies, software systems, and best practices for exceptional client service delivery.

Nursing Assistant

Mother Angeline McCrory Manor
04.2022 - 05.2023
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Unit Coordinator

Mount Carmel East Hospital
05.2021 - 07.2021
  • Achieved appropriate patient flow by admitting, transferring and discharging patients in computer system and notifying appropriate personnel of patient status verbally and through signage.
  • Handled confidential patient information with discretion, adhering to HIPAA regulations to protect privacy rights.
  • Trained new Unit Coordinators on unit-specific protocols, contributing to overall team proficiency in delivering exceptional patient care experiences.

Education

High School Diploma -

Walnut Ridge High School
Columbus, OH
01.2013

Skills

  • Appointment coordination
  • Reception oversight
  • Strong organization

Interests

  • Regularly practice mindfulness and meditation for overall wellness
  • Gym Workouts
  • Reading

Timeline

Medical Scheduler

Ohio Gastroenterology
11.2023 - Current

Nursing Assistant

Mother Angeline McCrory Manor
04.2022 - 05.2023

Nursing Assistant

Wexner Heritage Village
10.2021 - Current

Lead Receptionist

Wexner Heritage Village
10.2021 - 11.2023

Unit Coordinator

Mount Carmel East Hospital
05.2021 - 07.2021

High School Diploma -

Walnut Ridge High School

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Samantha E. Hudson