Samantha Huth
Choctaw,OK
Summary
Business professional in restaurant management - an effective problem solver skilled at customer relations, time management and leadership through working as part of a team. A self-starter who is adaptable, detail oriented, can work independently while proactively anticipating the needs of the staff.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Server/Cook Manager
Boomerang
Choctaw, OK
08.2024 - 12.2025
- Delivered exceptional customer service to enhance guest satisfaction and retention.
- Managed multiple tables efficiently, ensuring timely order delivery and attention to guests' needs.
- Collaborated with kitchen staff to maintain smooth communication and accurate order fulfillment.
- Trained new servers on menu items, service standards, and operational procedures.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Host
Bubbas 33
Oklahoma City, OK
05.2024 - 08.2024
- Managed guest seating arrangements to optimize flow and reduce wait times.
- Trained new hosts on reservation systems and customer service protocols.
- Facilitated effective communication between front-of-house and kitchen staff to enhance service efficiency.
- Developed strategies to improve guest satisfaction scores through personalized service initiatives.
Shift Manager
Wendys Fast Food
Choctaw, OK
02.2023 - 05.2024
- Supervised daily operations to ensure efficient workflow and adherence to safety standards.
- Trained and mentored staff on operational procedures and best practices.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Conducted performance evaluations to enhance team productivity and engagement.
Wendy’s Corporation
04.2016 - 10.2022
- Hired as crew member in April 2016; ran multiple cook positions, order taking in store and drive thru window; handling cash and credit card transactions.
- Moved to Shift Supervisor in October 2016, duties included: ensure food handling safety amongst crew, handle customer service satisfaction and customer complaints, overseeing point of sale records; monitoring breaks and lunches.
- Promoted to Assistant Manager in summer of 2017. Opening store duties: Setting up cash drawers, including bank deposits and cash pickup. Closing duties: Count and balance cash drawers, resolve computer technical issues. Overall safety of crew; department inspections, travel and train new crew at other Wendy’s locations; timecard processing and payroll.
- Started General Manager training July 2019. Monday morning inventory; inventory order entry and receiving; international inspections, oversee systems to ensure store is running to standards; interview and hire new employees.
- Promoted to General Manager of Wendy’s store 2810 in July 2020.
Education
High School Diploma -
Highland High School
Bakersfield, California06.2013
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Safe food handling
- Service prioritization
- Quality control
- Guest relations management
- Shift management
- Food safety
- Customer feedback management
- Warm and friendly
Certification
- Indiana Serve Safe Food Handler
- Valid through 2026
Timeline
Server/Cook Manager
Boomerang
08.2024 - 12.2025
Host
Bubbas 33
05.2024 - 08.2024
Shift Manager
Wendys Fast Food
02.2023 - 05.2024
Wendy’s Corporation
04.2016 - 10.2022
High School Diploma -
Highland High School