Samantha Iron Shield
Eldridge,IA
Summary
Effective and Hardworking Student committed to learning, developing skills in the Business field, and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.
Overview
4
4
years of professional experience
Work History
Patient Access Representative
Genesis Medical Center
10.2022 - 07.2023
- Secured patient information and confidential medical records in compliance with HIPAA privacy rules to protect patient privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
Donor Scheduler
Impact Life
05.2021 - 08.2021
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Received in-bound calls and initiated out-bound daily calls to schedule potential-existing clients.
Front Office Assistant
Farmers Union Cooperative
09.2020 - 02.2021
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Organized all company records, including central file system and special business documents.
- Balanced daily deposits and safe counts as required and prepared bank deposits.
- Oversaw office finances by working within Red River to track expenses, accounts, and liabilities.
- Processed incoming and outgoing mail, sorting and distributing to correct staff and departments.
Cashier
Farmers Union Cooperative
10.2019 - 09.2020
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Arts - Business
Sitting Bull College
Fort Yates, ND05.2025
Associate of Arts - Business Administration
Eastern Iowa Community College District
Davenport, IA07.2023
Skills
- Verbal and Written Communication
- Clerical and Filing Support
- Money Handling
- Microsoft Software Proficiency
- Analytical and Critical Thinking
- Prioritization
Timeline
Patient Access Representative
Genesis Medical Center
10.2022 - 07.2023
Donor Scheduler
Impact Life
05.2021 - 08.2021
Front Office Assistant
Farmers Union Cooperative
09.2020 - 02.2021
Cashier
Farmers Union Cooperative
10.2019 - 09.2020
Bachelor of Arts - Business
Sitting Bull College
Associate of Arts - Business Administration
Eastern Iowa Community College District
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