Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Jensen

Peachtree Corners,GA

Summary

Motivated professional with strong leadership and organizational skills. Unwavering commitment to customer satisfaction, with the ability to build productive relationships, resolve complex issues, and win customer loyalty.

Overview

6
6
years of professional experience

Work History

Lab Manager

Serendipity Labs
03.2024 - 12.2025
  • Maintained accurate records of all operational activities using CRM software
  • Conducted over 100 tours that led to residential and non-residential product sales
  • Consistently generated $15k+ in monthly meeting and event revenue
  • Trained new staff members in operational procedures and best practices
  • Reviewed and processed invoices to ensure accuracy and highlight any delinquent accounts

Brand Manager and Catering Coordinator

Viva Chicken
03.2023 - 02.2024
  • Engaged with customers to provide feedback and insights into their experiences with the brand
  • Increased catering sales from $10,000 to $31,000 in one period
  • Cultivated strong relationships with clients to uphold brand reputation and integrity
  • Coordinated or participated in promotional activities or events to market products or services
  • Compiled lists to describe product or service offerings

Assistant Store Manager

Andy's Frozen Custard
08.2021 - 01.2022
  • Managed all customer inquiries and complaints in a professional and timely manner
  • Maintained organized store environment for customer and employee health and safety
  • Assisted with training staff on all internal operational functions

Shift Leader

Subway
12.2019 - 08.2021
  • Trained new employees in job duties, safety procedures, and company policies
  • Managed store closing and opening procedures to ensure safety and security
  • Managed daily operations of the shift, including scheduling staff members, delegating tasks, and resolving customer complaints

Education

High School Diploma - undefined

D W Daniel High School
Central, SC
06.2018

Skills

  • Salesforce, OfficeRND, Mailchimp, Marq, and MS Office
  • Project scheduling
  • Vendor engagement
  • Customer relationship development
  • Office management
  • Organizational skills
  • Scheduling and calendar management
  • Customer invoicing

Timeline

Lab Manager

Serendipity Labs
03.2024 - 12.2025

Brand Manager and Catering Coordinator

Viva Chicken
03.2023 - 02.2024

Assistant Store Manager

Andy's Frozen Custard
08.2021 - 01.2022

Shift Leader

Subway
12.2019 - 08.2021

High School Diploma - undefined

D W Daniel High School