Open To Work
Samantha Johnson
Selah,WA
Summary
Results-driven professional with a strong background in customer service and dispatch coordination. Skilled in problem-solving, communication, and attention to detail, enhancing customer experiences and streamlining processes.
Overview
6
6
years of professional experience
Work History
Dispatcher
DTG Recycle
Yakima, Washington
09.2024 - Current
- Coordinated schedules for timely dispatch of deliveries.
- Communicated with drivers to ensure efficient routes.
- Monitored vehicle locations using GPS tracking systems.
- Assisted in resolving customer inquiries regarding delivery status.
- Collaborated with team members to streamline dispatch processes.
- Prepared daily reports on dispatch activities and driver performance.
- Assigned drivers to appropriate routes based on customer needs.
- Scheduled loads according to priority and available equipment.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
Coffee Bar Manager
The Range
Yakima, Washington
08.2023 - 08.2024
- Ensured cleanliness and organization of workstations and customer areas.
- Fostered positive relationships with customers to enhance their experience.
- Ensured that all store policies were followed, such as health code regulations, cleanliness standards and safety protocols.
- Implemented new menu items based on customer feedback and industry trends.
- Ordered supplies from vendors as needed for the coffee bar operation.
- Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
Counter Person
The Range
Yakima, Washington
05.2020 - 08.2023
- Assisted customers in selecting products based on their needs and preferences.
- Maintained product displays to ensure a clean and appealing shopping environment.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
- Managed inventory levels, restocking shelves as necessary to meet customer demand.
- Resolved customer complaints promptly and efficiently.
- Greeted and assisted customers to foster positive experiences.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Clothing Stocker
Coastal Farm & Ranch
Yakima, Washington
05.2021 - 08.2021
- Stocked shelves with clothing and accessories for customer accessibility.
- Organized merchandise displays to enhance shopping experience and visibility.
- Trained new staff on stocking procedures and company policies effectively.
- Followed safety protocols while handling heavy boxes or containers filled with clothing items.
- Provided support to other departments when necessary.
- Inspected merchandise for damages or defects before stocking it onto the shelves.
Education
Some College (No Degree) - General Studies
Yakima Valley Community College
Yakima, WASkills
- Route optimization
- GPS tracking
- Dispatch management
- Customer service
- Scheduling software
- Supply chain coordination
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteOn-SiteSalary Range
$70000/yr - $200000/yrTimeline
Dispatcher
DTG Recycle
09.2024 - Current
Coffee Bar Manager
The Range
08.2023 - 08.2024
Clothing Stocker
Coastal Farm & Ranch
05.2021 - 08.2021
Counter Person
The Range
05.2020 - 08.2023
Some College (No Degree) - General Studies
Yakima Valley Community College