Samantha Jonason
West Babylon
Summary
Customer Service Representative with expertise in delivering friendly service at front counter. Enhanced customer satisfaction through efficient handling of drop-offs, pick-ups, and special requests while managing cash and credit transactions accurately. Prioritized organization and cleanliness to ensure a streamlined process and timely garment pickup.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Jim Dandy Cleaners
Wantagh
11.2023 - 05.2026
- Delivered friendly customer service at front counter, supporting seamless drop-offs, pick-ups, and special requests to enhance customer satisfaction
- Responded to customer inquiries and resolved issues professionally, ensuring positive experiences and fostering customer loyalty
- Handled cash and credit transactions accurately
- Kept front area clean and organized, contributing to a welcoming environment for customers
- Tagged, organized, and tracked garments to ensure proper processing and timely pickup
Education
Associate of Science - Business Management
Molloy College
Rockville Centre, NY05-2029
Skills
- Customer service
- Customer relationship management
- Problem resolution
- Team collaboration
- Time management
- Multitasking
- Adaptability
Timeline
Customer Service Associate
Jim Dandy Cleaners
11.2023 - 05.2026
Associate of Science - Business Management
Molloy College