Samantha Kanel
Brookline,MO
Summary
Experienced cannabis industry professional with 2 years of specialized knowledge and 5 years of sales expertise. Proficient in customer service, inventory management, and POS systems. Strong advocate for educating clients on recreational marijuana applications. Track record of improving customer engagement and operational efficiency.
Overview
5
5
years of professional experience
Work History
Lead Key Holder
Greenlight Dispensary
Springfield , MO
06.2023 - 03.2025
- Supervised daily operations to ensure compliance with state regulations.
- Collaborated with team members to boost store promotions and improve customer engagement strategies.
- Assisted customers in selecting products based on their needs and preferences.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
Shift Leader
Ross Dress for Less
Springfield, MO
11.2021 - 05.2022
- Supervised team members during shifts to ensure smooth operations.
- Assisted in resolving customer complaints to enhance service quality.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
Sales Associate
Michaels Craft Store
Springfield , Missouri
10.2020 - 11.2021
- Assisted customers in selecting craft supplies and materials.
- Processed customer transactions using point-of-sale systems.
- Provided product knowledge and creative project ideas to customers.
Sales Associate
Bath & Body Works
Springfield, MO
06.2020 - 10.2020
- Maintained inventory levels and restocked shelves as needed.
- Collaborated with team members to achieve daily sales goals.
- Helped customers find specific products, answered questions, and offered product advice.
Education
Bachelor of Science - Entrepreneurship
Missouri State University
Springfield, Missouri, MO05-2023
Skills
- Compliance management
- Sales promotions
- Customer assistance
- Transaction processing
- Inventory management
- Customer relationship management
Accomplishments
- Completed over 200 activities and earned 10+ badges through Learn Brands
- 11 completed courses with 5 certificates on Seed Talent
Timeline
Lead Key Holder
Greenlight Dispensary
06.2023 - 03.2025
Shift Leader
Ross Dress for Less
11.2021 - 05.2022
Sales Associate
Michaels Craft Store
10.2020 - 11.2021
Sales Associate
Bath & Body Works
06.2020 - 10.2020
Bachelor of Science - Entrepreneurship
Missouri State University