Samantha Klagholz
BARNEGAT
Summary
Detail-oriented professional with strong customer service skills. Known for enhancing guest experiences through effective communication and efficient issue resolution.
Dedicated hostess and sales associate with experience in customer service and multitasking. Proven ability to manage reservations, enhance guest engagement, and maintain a positive dining atmosphere, contributing to customer satisfaction and loyalty.
Developed exceptional customer service and multitasking abilities in high-energy hospitality environment. Thrives in fast-paced settings, excelling in managing guest interactions and coordinating logistics. Seeking to transition into new field, leveraging these skills to contribute to dynamic team.
Overview
3
3
years of professional experience
Work History
Hostess
Hollow Pines
01.2026 - Current
- Greeted and seated guests, ensuring prompt service and positive dining experiences.
- Managed reservation system, optimizing table turnover and guest flow.
- Collaborated with waitstaff to communicate menu specials and accommodate dietary restrictions.
- Provided attentive customer service, addressing guest inquiries and resolving issues efficiently.
Take Out Worker
Stefano's Restaurant
05.2024 - Current
- Prepared and organized ingredients for menu items to ensure efficient kitchen operations.
- Maintained cleanliness and sanitation standards in food preparation areas and dining spaces.
- Assisted with customer service, addressing inquiries and ensuring satisfaction during dining experiences.
- Collaborated with team members to streamline workflow during peak service hours.
- Trained new hires and assisted the managers with everything they needed.
Sales Associate
TJ MAXX
11.2025 - 01.2026
- Assisted customers with product selection, enhancing overall shopping experience.
- Operated point-of-sale system efficiently, ensuring accurate transaction processing.
- Maintained store presentation standards, contributing to visually appealing displays.
- Collaborated with team members to achieve sales targets and improve customer satisfaction.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Sales Associate
Island Gypsy
03.2025 - 08.2025
- Assisted customers in product selection, providing personalized service to enhance shopping experience.
- Managed inventory, ensuring stock levels met customer demand and minimized shortages.
- Collaborated with team members to maintain store organization and visual merchandising standards.
Ice Cream Scooper
Showplace Ice Cream Parlor
06.2023 - 09.2023
- Provided excellent customer service by engaging with patrons and addressing inquiries promptly.
- Followed safety protocols to maintain cleanliness and sanitation of work area and equipment.
- Operated ice cream machines efficiently, ensuring consistent product quality during peak hours.
- Assisted in inventory management by restocking supplies and monitoring stock levels regularly.
Education
High School Diploma -
Southern Regional High School
Stafford Township, NJ06-2026
Southern Regional Middle School
Stafford Township, NJ06-2022
Stafford Intermediate School
Stafford Township, NJ06-2020
McKinley Ave Elementary School
Stafford Township, NJ06-2018
Ocean Acres Elementary School
Stafford Township, NJ06-2016
Ronald L. Meinders Primary Learning Center (PLC)
Stafford Township, NJ06-2014
Southern Ocean Preschool
Stafford Township, NJ01-2012
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Detail-oriented
- Interactive communication skills
- Guest engagement
- Complaint handling
- Table bussing
- Food running
Timeline
Hostess
Hollow Pines
01.2026 - Current
Sales Associate
TJ MAXX
11.2025 - 01.2026
Sales Associate
Island Gypsy
03.2025 - 08.2025
Take Out Worker
Stefano's Restaurant
05.2024 - Current
Ice Cream Scooper
Showplace Ice Cream Parlor
06.2023 - 09.2023
High School Diploma -
Southern Regional High School
Southern Regional Middle School
Stafford Intermediate School
McKinley Ave Elementary School
Ocean Acres Elementary School
Ronald L. Meinders Primary Learning Center (PLC)
Southern Ocean Preschool