Ryan Laster
Keller
Summary
Dedicated and highly professional individual with a strong work ethic, excellent communication skills, and a reputation for reliability and accountability. Recognized for initiative, adaptability, and strong teamwork. Brings a disciplined approach to work, strong problem solving skills, and an energetic attitude in fast paced environments. Seeking an opportunity to grow professionally, contribute meaningful value to an organization, and build a long-term career while making a positive impact on the team and the workplace.
Overview
25
25
years of professional experience
Work History
Customer Service Representative
Enterprise Rent-A-Car
Fort Worth, Tx
01.2022 - Current
- Delivered outstanding customer experiences by assisting customers with vehicle rentals, reservations, and returns in a fast-paced environment.
- Built positive relationships with customers by clearly explaining rental options, policies, and protection plans, ensuring confidence in their rental decisions.
- Managed rental agreements and processed transactions accurately while maintaining compliance with company procedures.
- Conducted vehicle inspections at pickup and return to ensure safety standards and protect company assets.
- Resolved customer concerns quickly and professionally, helping maintain high customer satisfaction and repeat business.
- Demonstrated professionalism, reliability, and strong communication while balancing multiple priorities throughout the workday.
Equipment Technician
Texas Christian University
Fort Worth, Tx
12.2016 - 08.2021
- Collaborated with campus departments to schedule and prioritize moving tasks, ensuring timely completion of relocation projects.
- Followed work orders and communicated with supervisors to confirm equipment was delivered to correct locations.
- Assisted in tracking inventory and logging condition of equipment being moved or stored.
- Adhered to all safety protocols when lifting and moving items, ensuring compliance with university guidelines and industry standards.
- Assisted in setting up and tearing down furniture for university events, ensuring proper placement according to layout plans.
Combat Engineer
Texas Army National Guard
Weatherford, Tx
06.2013 - 06.2016
- Constructed and maintained defensive structures, such as bunkers and trenches, utilizing heavy equipment.
- Planned demolition operations to destroy bridges or buildings in support of combat objectives.
- Disarmed explosive devices with specialized tools under hazardous conditions.
- Operated bulldozers, backhoes, excavators, graders, loaders, dump trucks, and other heavy machinery.
- Ability to read and interpret construction blueprints and military engineering plans.
Armor Crewman/Cavalry Scout (19D)
United States Army
Fort Carson, CO
04.2001 - 08.2005
- Operated and maintained armored vehicles during training exercises and combat operations.
- Conducted thorough inspections to ensure vehicle readiness and operational effectiveness.
- Collaborated with team members to execute tactical maneuvers in diverse environments.
- Trained junior crew members on equipment use, safety protocols, and maintenance procedures.
- Honorable Discharge
Education
Associate in Arts (A.A.) - General Studies
Columbia Southern University
Orange Beach, Alabama05-2014
Skills
- Professional Communication
- Team Collaboration
- Problem Solving
- Time Management
- Customer Relations
- Conflict Resolution
- Adaptability
- Attention to Detail
- Organization
- Initiative
Timeline
Customer Service Representative
Enterprise Rent-A-Car
01.2022 - Current
Equipment Technician
Texas Christian University
12.2016 - 08.2021
Combat Engineer
Texas Army National Guard
06.2013 - 06.2016
Armor Crewman/Cavalry Scout (19D)
United States Army
04.2001 - 08.2005
Associate in Arts (A.A.) - General Studies
Columbia Southern University