Summary
Overview
Work History
Education
Skills
Timeline
Server

Samantha Littrell

Rutherford,TN

Summary

Great server with a strong work ethic and exceptional customer service skills developed at The Station RRC. Enhanced guest satisfaction through personalized service and effective complaint resolution. Proficient in cash handling and maintaining cleanliness standards, contributing to a welcoming dining environment and fostering repeat business.

Overview

3
3
years of professional experience

Work History

Server

The Station RRC
04.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Server

Toot and Tell It
03.2022 - 02.2024
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Education

Crockett County High School
Alamo, TN

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Cleanliness standards
  • Safe food handling
  • Hospitality service expertise
  • Service prioritization
  • Order accuracy
  • Performance improvement
  • Guest relations management

Timeline

Server

The Station RRC
04.2024 - Current

Server

Toot and Tell It
03.2022 - 02.2024

Crockett County High School

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Samantha Littrell