Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Quote
Timeline
SalesAssociate
Samantha Luna

Samantha Luna

Philadelphia,PA

Summary

Highly motivated Retail Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

1
1
year of professional experience

Work History

Sales Associate

Forever 21
Philadelphia, PA
04.2021 - 03.2022
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Prepared large cash deposits with zero discrepancies.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

Esthetician Degree - Esthetics

Bucks County School of Beauty Culture, Inc.
Feasterville, PA
07.2022

Skills

  • Microsoft Office Suite
  • POS System Operations
  • Conflict Resolution
  • Customer Service
  • Teamwork and Collaboration
  • Sales Goal Attainment
  • Policy and Procedure Adherence
  • Closing Procedures
  • Maintaining Clean Work Areas
  • Cash Handling
  • Product Availability
  • Customer Transactions

Accomplishments

  • Awarded “Employee of the Month” in 2021.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Sales Associate

Forever 21
04.2021 - 03.2022

Esthetician Degree - Esthetics

Bucks County School of Beauty Culture, Inc.

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Samantha Luna