Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Samantha Marsella

New Hyde Park,NY

Summary

Dedicated customer service professional with strong multitasking and conflict resolution skills. Experienced in high-pressure environments, delivering timely service and fostering welcoming atmospheres with the added ability to save lives.

Overview

4
4
years of professional experience

Work History

Restaurant Hostess

Da Angelo Pizzeria & Ristorante
Albertson, NY
12.2025 - Current
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered phones and assisted guests with order placements. Provided support in managing guest inquiries and facilitating orders.

EMT-Basic

New York, NY
02.2024 - Current
  • Responded to emergency calls, delivering pre-hospital care to patients in critical condition.
  • Collaborated with medical teams to ensure seamless patient transport and continuity of care.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.

Volunteer

John Adams High School
Ozone Park, NY
01.2022 - Current
  • Gathered and communicated essential resources regarding local food pantries to support community members facing food insecurity.
  • Oversaw meticulous record-keeping for families and students supported
  • Created educational materials to convey important information to service recipients.

Education

Bachelor of Arts - Public Policies

University of Houston
Houston, TX

High School Diploma -

Sacred Heart Academy
Hempstead, NY
05-2025

Skills

  • Customer service
  • Memory retention
  • Conflict resolution
  • Team player
  • Critical decision-making skills
  • Basic life support

Interests

  • Cooking
  • Reading
  • Drawing and Painting
  • Pilates
  • Trapeze
  • Volunteering

Timeline

Restaurant Hostess

Da Angelo Pizzeria & Ristorante
12.2025 - Current

EMT-Basic

02.2024 - Current

Volunteer

John Adams High School
01.2022 - Current

Bachelor of Arts - Public Policies

University of Houston

High School Diploma -

Sacred Heart Academy