Samantha McAfee
Schaumburg,IL
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
9
9
years of professional experience
Work History
Patient Care Coordinator
Sports Recovery Spa
Schaumburg, Illinois
01.2024 - Current
- Maintained comprehensive patient records, ensuring accuracy and confidentiality.
- Enhanced patient engagement through the development of patient-centered care initiatives.
- Accessed programs and set up correct payment strategies based on patient means and needs.
- Managed patient appointments, ensuring efficient scheduling and rescheduling as necessary.
- Explained policies, procedures and services to patients.
- Cultivated positive relationships with patients to help facility meet satisfaction scores and patients obtain best possible care.
- Addressed and resolved patient concerns and complaints in a timely and empathetic manner.
General Merchandiser
Target
Schaumburg, Illinois
10.2021 - Current
- Developed and implemented merchandising strategies to increase sales.
- Trained new employees on proper handling of merchandise in accordance with company policies.
- Conducted regular inventory audits to prevent stock discrepancies.
- Assisted customers with product selection and answered inquiries about product features.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Organized product displays in retail stores according to company guidelines.
- Created innovative visual merchandising concepts for store windows and interior displays.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
Assistant Store Manager
Milkywave Smoke and Vape
Lisle, IL
11.2017 - 10.2020
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Maintained inventory by checking merchandise to determine levels.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Trained new employees on store policies, procedures and customer service standards.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Forecasted customer demand to set prices or credit terms for goods or services.
Personal Assistant
Target
Schaumburg, Illinois
11.2015 - 10.2017
- Managed and prioritized daily schedules, ensuring efficient allocation of executive's time.
- Managed special projects, contributing to team efforts and meeting project deadlines.
- Compiled weekly progress reports highlighting key accomplishments from past week's activities.
- Coordinated with other staff members to ensure seamless support and coverage.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
GED -
Schaumburg High School
Schaumburg, IL01-2016
Skills
- Organizational standards
- Scheduling
- Patient outreach and Follow-up
- Filing and recordkeeping
- Goal setting
- New hire training
- Multitasking
- Critical thinking skills
- Inventory management
Timeline
Patient Care Coordinator
Sports Recovery Spa
01.2024 - Current
General Merchandiser
Target
10.2021 - Current
Assistant Store Manager
Milkywave Smoke and Vape
11.2017 - 10.2020
Personal Assistant
Target
11.2015 - 10.2017
GED -
Schaumburg High School