Samantha McInnis
San Antonio,TX
Summary
Accomplished Regional Property Manager with a proven track record at Management Support, enhancing tenant satisfaction and maximizing occupancy rates. Expert in asset management and tenant relations, demonstrated through successful capital improvement projects and effective staff training. Achieved a significant increase in lease conversion ratios, showcasing strong sales management and multitasking abilities.
Overview
15
15
years of professional experience
Work History
Regional Property Manager
Management Support
09.2020 - Current
- Conducted regular site visits to evaluate property conditions, identifying areas requiring improvements or repairs before escalating into larger issues.
- Oversaw capital improvement projects, coordinating with contractors to ensure timely completion within budget constraints.
- Coached on-site property management teams to improve leasing skills, leading to higher conversion ratios from prospect inquiries to signed leases.
- Increased tenant satisfaction by addressing concerns promptly and maintaining open lines of communication through regular meetings and newsletters.
Apartment Manager
Management Support
06.2018 - 09.2020
- Coordinated with maintenance staff to quickly resolve repair requests, minimizing tenant inconvenience.
- Managed property financial records by collecting rent from 348 tenants and reconciling monthly accounts payable and receivable.
- Managed lease renewals process efficiently while negotiating optimal terms for both landlord and tenants.
- Maximized occupancy rates through proactive marketing and timely processing of rental applications.
Assistant Property Manager
Management Support
03.2010 - 06.2018
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Education
High School Diploma -
Academy of Creative Education
San Antonio, TX05.2005
Skills
- Document Preparation
- Asset Management
- Sales management
- Business Planning
- Tenant screening
- Property Inspections
- Tenant relations
- Property Operations
- Multitasking
- Staff Training and Development
- Property Management
- Marketing and Advertising
- Facilities Management
Timeline
Regional Property Manager
Management Support
09.2020 - Current
Apartment Manager
Management Support
06.2018 - 09.2020
Assistant Property Manager
Management Support
03.2010 - 06.2018
High School Diploma -
Academy of Creative Education
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