Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Samantha Mendoza

Houston,TX

Summary

Proven multitasker and customer service expert, excelled at House Of Pies by enhancing guest satisfaction and efficiently managing high-volume waitlists. Skilled in POS system operations and known for maintaining composure under pressure, I significantly contributed to seamless guest experiences. My approach combines active learning with greeting guests, showcasing a balance of hard and soft skills.

Overview

1
1
year of professional experience

Work History

Restaurant Hostess

House Of Pies
Houston, TX
05.2024 - Current
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Assistant Teacher

Spring Branch ISD
Houston, TX
09.2023 - Current
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Restaurant Hostess

BB’s Tex-Orleans
Houston, TX
02.2024 - 04.2024
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Answered customer questions about hours, seating, and menu information.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.

Education

Health Science -

Sam Houston State University
Huntsville, TX

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Active Learning
  • Cash Handling
  • POS system operations

Languages

Spanish
Native or Bilingual

Timeline

Restaurant Hostess

House Of Pies
05.2024 - Current

Restaurant Hostess

BB’s Tex-Orleans
02.2024 - 04.2024

Assistant Teacher

Spring Branch ISD
09.2023 - Current

Health Science -

Sam Houston State University
Samantha Mendoza