Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Mickley

Rochester Hills,MI

Summary

Highly motivated and organized professional with a proven track record in customer service, sales, and childcare. Skilled in building strong relationships, managing multiple tasks efficiently, and creating positive, safe environments. Dedicated to delivering exceptional results through effective communication, adaptability, and a strong work ethic.

Overview

4
4
years of professional experience

Work History

B&A Child Care

City of east Lansing
East Lansing, MI
09.2024 - Current
  • Provided dependable care for children in grades K-5, fostering a nurturing and safe environment.
  • Ensured clear and effective communication with parents, guardians, and team members to address the needs of children and maintain trust.
  • Created and maintained a clean, organized, and safe space for children to engage in activities and socialize.
  • Actively promoted a positive environment by building strong relationships with children and encouraging respectful interactions.
  • Collaborated with colleagues to implement safety protocols and ensure smooth daily operations.

Childcare Provider

Samantha Latella
Rochester Hills, MI
06.2021 - Current
  • Prepared healthy meals and snacks, ensuring proper nutrition for children throughout the day.
  • Provided safe and reliable transportation to and from school, extracurricular activities, and appointments.
  • Performed routine tasks including cleaning, laundry, and meal-related duties to maintain order.
  • Delivered attentive and dependable overnight care, fostering a secure and comfortable atmosphere for children.
  • Organized and participated in engaging activities, including trips to the park, mini-golf, and swimming, to promote social and physical development.
  • Certified in CPR, ensuring the ability to respond promptly and effectively to emergencies.

Sales Associate

Hotworx 24, Infrared Fitness Studio
Rochester Hills, MI
05.2024 - 08.2024
  • Managed register transactions and cash handling with accuracy and efficiency, ensuring smooth daily operations.
  • Conducted outreach via phone calls and emails to promote memberships, achieving consistent member acquisition goals.
  • Explained the benefits of working out in an infrared sauna, effectively highlighting health and fitness advantages to prospective clients.
  • Maintained a clean, organized, and welcoming environment to enhance customer experience and satisfaction.

Hostest

Griffin Claw Brewing
Rochester Hills, MI
02.2021 - 11.2022
  • Greeted and seated guests promptly, ensuring an exceptional first impression and efficient table turnover.
  • Answered phone calls professionally, addressing inquiries, taking reservations, and providing accurate information about the restaurant.
  • Managed reservations and seating arrangements to optimize the dining experience and minimize wait times.
  • Monitored cleanliness and organization of the dining area and restrooms, maintaining a welcoming environment for guests.
  • Collaborated with staff to ensure smooth operations and guest satisfaction during peak hours.

Education

Bachelor of Arts -

Michigan State University
East Lansing, MI
05-2027

Skills

  • CPR training
  • Organization
  • Effective communication
  • Team collaboration
  • Building customer relationships
  • Time management
  • Adaptability
  • Problem solving
  • Work ethic

Timeline

B&A Child Care

City of east Lansing
09.2024 - Current

Sales Associate

Hotworx 24, Infrared Fitness Studio
05.2024 - 08.2024

Childcare Provider

Samantha Latella
06.2021 - Current

Hostest

Griffin Claw Brewing
02.2021 - 11.2022

Bachelor of Arts -

Michigan State University

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Samantha Mickley