Samantha Mient
House of Cheese
Marble Falls
Summary
Dynamic professional with a proven track record at House of Cheese, excelling in product presentation and customer education. Leveraged food preparation expertise to curate exceptional cheese selections, enhancing customer satisfaction. Strong leadership skills fostered team efficiency and engagement, driving operational success in fast-paced environments.
Work History
Cheesemonger
- Curated diverse cheese selections to enhance customer experience and satisfaction.
- Educated customers on cheese origins, pairings, and storage techniques.
- Maintained cleanliness and organization of cheese display areas for optimal presentation.
- Assisted in inventory management, ensuring accurate stock levels and quality control.
Lead Barista
- Supervised daily operations to ensure efficient workflow and high-quality service.
- Trained and mentored new baristas on coffee preparation techniques and customer service standards.
- Developed and implemented seasonal drink menus, enhancing customer experience and engagement.
- Maintained inventory levels, ordering supplies to minimize waste and optimize cost efficiency.
Shift Lead
- Supervised barista team to ensure high-quality service and product consistency.
- Trained new staff on operational procedures and customer service standards.
- Managed inventory levels, conducting regular stock checks to minimize waste.
- Implemented new initiatives to enhance store efficiency and customer satisfaction.
Education
High School Diploma
Skills
Food preparation
Cleaning procedures
Sanitation practices
Product presentation
Timeline
Cheesemonger
House of Cheese
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Lead Barista
Belóved Cafe
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Shift Lead
Starbucks
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Marble Falls High School
High School Diploma
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