Overview
Work History
Education
Skills
Languages
Timeline
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Samantha Miller

Marietta,GA

Overview

17
17
years of professional experience

Work History

Director of Operations

Imagine Women's Recovery
Marietta, Georgia
06.2022 - 10.2024
  • Acted as the main contact for prospective clients and families, guiding them through the admission process.
  • Assisted clients in developing individualized treatment plans to meet their needs and address their substance abuse and mental health issues.
  • Provided crisis intervention services to clients experiencing distress.
  • Maintained accurate records of client contacts and progress notes.
  • Collaborated with probation officers to provide court-mandated supervision services for individuals on pre-trial parole and probation, who had a history of substance abuse.
  • Led group meetings and workshops for personal development and recovery while overseeing daily chore assignments and maintaining the operational schedule.
  • Facilitated the onboarding process for new female clients, including conducting bag searches and accompanying clients to external appointments for continuity of care.

Secretary

Blanco Motor Transport
Suwanee, GA
02.2015 - 06.2019
  • Provided administrative support to the office manager and other staff members.
  • Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Created agendas and took minutes during meetings; distributed notes in a timely manner afterwards.

Professional Cleaner

Persnickity Cleaning
Atlanta, GA
06.2012 - 04.2014
  • Provided quality service that meets or exceeds customer expectations.
  • Performed deep cleaning tasks.
  • Returned rooms to occupant-ready status to satisfy future guests.

Server - Cashier - Dishwasher

Waffle House
Roswell, Georgia
10.2007 - 02.2009
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Education

GED -

Technical College System of Georgia
Warner Robins, GA
06-2013

Skills

  • Operations Oversight
  • Recovery Coaching Services
  • Case Management

Languages

English
Professional
Spanish
Professional

Timeline

Director of Operations

Imagine Women's Recovery
06.2022 - 10.2024

Secretary

Blanco Motor Transport
02.2015 - 06.2019

Professional Cleaner

Persnickity Cleaning
06.2012 - 04.2014

Server - Cashier - Dishwasher

Waffle House
10.2007 - 02.2009

GED -

Technical College System of Georgia

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Samantha Miller