Samantha Milliser
tulsa,Oklahoma
Summary
Professional banking leader skilled in overseeing teller operations and ensuring exceptional customer service. Proven ability to foster team collaboration, adapt to changing needs, and drive results. Strong skills in cash management, transaction accuracy, and regulatory compliance. Reliable and focused, capable of maintaining high standards in fast-paced environment.
Overview
12
12
years of professional experience
Work History
Bank Teller Supervisor
American Heritage Bank
03.2018 - 08.2025
- Supervised daily operations to ensure compliance with banking regulations and policies.
- Trained and mentored staff on customer service excellence and cash handling procedures.
- Implemented process improvements that enhanced transaction efficiency and accuracy.
- Resolved complex customer inquiries to maintain high satisfaction levels and loyalty.
- Coordinated branch activities, ensuring smooth workflow across teller operations and support services.
- Developed staff schedules to align resources with peak customer service demands effectively.
Bank Teller
International Bank of Commerce
08.2015 - 03.2018
- Processed customer transactions accurately and efficiently, maintaining financial integrity.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Educated clients on banking products, enhancing their understanding of services available.
- Maintained compliance with banking regulations, ensuring adherence to policies and procedures.
Sales Associate
Walmart
10.2013 - 08.2015
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated cash registers efficiently, processing transactions accurately and quickly.
- Maintained store appearance by organizing merchandise and restocking shelves regularly.
- Collaborated with team members to ensure timely inventory management and replenishment.
Education
High School Diploma -
Midwest City High School
Midwest City High Skills
- Customer relationship building
- Branch operations
- Staff training and development
- Cash handling expertise
- Audit preparation
- Money orders
- Banking software
Timeline
Bank Teller Supervisor
American Heritage Bank
03.2018 - 08.2025
Bank Teller
International Bank of Commerce
08.2015 - 03.2018
Sales Associate
Walmart
10.2013 - 08.2015
High School Diploma -
Midwest City High School