Samantha Mitchell
Rochester,IN
Summary
Hard-working professional with 5+ years of experience and a proven knowledge of customer satisfaction, sales administration, and relationship management. Looking to explore a new path in payroll. Great with numbers, and have experience with Excel. Willingness to improve knowledge in all forms.
Overview
10
10
years of professional experience
Work History
Universal banker 3
Everwise Credit Union
03.2022 - Current
- Member satisfaction, make sure they are in the best accounts for their goals
- Open-minded, when a member needs something, is willing to explore extra options to get it done.
- Willingness to grow through the company, went from a banker 1 to three within three years, while also taking time off in 2023 for childbirth.
- Formerly Teachers Credit Union
Assistant manager/Sales
Rogers and Hollands
South Bend, IN
06.2019 - 03.2022
- Loves making customers happy, puts their happiness over all
- Takes care of customer complaints and makes it right
- Great with back office responsibilities
- Wants to help other coworkers grow within the company
- Does special orders and communicates with coworkers as well as home office to make sure everything is on time.
- Got promoted to assistant manager within the first year of employment
Food service
Dairy Queen
Niles, MI
12.2016 - 06.2019
- Making sure customers were served within reasonable times
- Taking care of cleanliness of the store
- Able to act quickly on your feet
- Got promoted to shift lead after I turned 18 in 2018
- Train workers in food preparation, and in service, sanitation, and safety procedures.
- Compile and balance cash receipts at the end of the day or shift.
- Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.
Education
High School Diploma -
Penn High School
Mishawaka, IN06-2018
Skills
- Quick Learner
- Knowledge Seeker
- Tech Savy
- Excel experience
- Good Multitasker
- Great with numbers
- Cash handling proficiency
- Transaction processing
- Analytical thinking
- Audit support
Timeline
Universal banker 3
Everwise Credit Union
03.2022 - Current
Assistant manager/Sales
Rogers and Hollands
06.2019 - 03.2022
Food service
Dairy Queen
12.2016 - 06.2019
High School Diploma -
Penn High School