Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
5
5
years of professional experience
Work History
Account Manager
Comfort Zone A/C And Heating
01.2023 - Current
Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Educated clients on new products or services to increase customer engagement with brand.
Facilitated client satisfaction and renewed customer relations to drive growth.
Evaluated client needs and developed tailored solutions to increase positive customer ratings.
Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
Kept detailed records of daily activities through online customer database.
Achieved or exceeded company-defined sales quotas.
Presented professional image consistent with company's brand values.
Recorded accurate and efficient records in customer database.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Landscaping Crew Leader
Creative Lanscaping
06.2022 - 01.2023
Operated landscaping equipment with focus on safety and machine longevity.
Maintained grounds by trimming, weeding, and general clean-up.
Removed weeds, hazards, and debris from common pathways to improve usability.
Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Trained over new employees on equipment, closely monitoring use for safety and adherence to company protocols.
Delegated tasks to workers daily, taking into account personal skill levels, daily targets and necessary condition adaptations.
Adapted daily plans according to weather, staffing levels and client needs to maintain excellent client satisfaction and adhere to timelines.
Monitored weather conditions to plan work schedules effectively and minimize project delays.
Crew Lead
Burger King
04.2018 - 04.2022
Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
Communicated effectively with upper management, team members, and customers to keep everyone informed.
Instructed crew members in safe work practices and methods to reduce work-related injuries.
Trained employees in time management and proper ways to complete job duties.
Managed efficient cash register operations.
Prioritized helping customers over completing other routine tasks in store.
Maintained up-to-date knowledge of store sales, payment policies and security standards.