Samantha Mularski
Westhampton,MA
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
18
18
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
Westfield, MA
03.2014 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Returns Associate/Front End Cashier
The Home Depot Inc
Westfield, MA
06.2006 - 12.2011
- Unloaded, inspected, and stored damaged and returned products.
- Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
- Adhered to company safety guidelines to minimize warehouse accidents.
- Distributed returned merchandise to appropriate store departments or palletized for liquidation.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Associate of Science - Biology
Holyoke Community College
Holyoke, MA05.2013
High School Diploma -
Gateway Regional High School
Huntington, MA06.2002
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Insurance Billing
- Patient confidentiality
- Insurance Verification
- Prescription Filling
- Answering customer questions
- Data Entry
Timeline
Pharmacy Technician
CVS Pharmacy
03.2014 - Current
Returns Associate/Front End Cashier
The Home Depot Inc
06.2006 - 12.2011
Associate of Science - Biology
Holyoke Community College
High School Diploma -
Gateway Regional High School