Samantha Noguez
Orlando,FL
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
2024
2024
years of professional experience
1
1
Certification
Work History
Patient Coordinator
Evolve Health
Orlando, FL
2025 - 2026
- Coordinated patient scheduling and appointment confirmations to enhance clinic efficiency.
- Managed patient inquiries and facilitated communication between medical staff and patients.
- Assisted in verifying insurance eligibility and processing patient information accurately.
- Maintained electronic health records with attention to detail for compliance and accessibility.
Product Specialist
Audi South Orlando
Orlando, FL
2024 - 2024
- Addressed customer inquiries and resolved concerns to enhance satisfaction levels.
- Boosted customer retention by providing exceptional product support and addressing user concerns.
Supervisor/Head Bartender
K1 Speed
Orlando, FL
10.2022 - 04.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
Product Specialist
Lexus Of Winter Park
Winter Park, FL
05.2022 - 10.2022
- Researched product's technical specifications and accurately communicated information.
- Continually expanded knowledge of Product or Service product line.
- Assisted with demonstrations for Product or Service to showcase functionality.
- Logged phone numbers and email addresses to contact customers for follow-ups.
- Trained and provided coaching to Number junior team members.
Part Sales
Fly Alliance
Orlando, FL
2024 - 2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Product Specialist
Edmorse Cadillac
Delray Beach , Fl
12.2020 - 04.2022
- Continually expanded knowledge of Product or Service product line.
- Assisted with demonstrations for Product or Service to showcase functionality.
- Logged phone numbers and email addresses to contact customers for follow-ups.
- Researched product's technical specifications and accurately communicated information.
Bartender/ Assistant Manager
Salsa’s Cocina Mexicana
Oviedo, FL
11.2019 - 12.2020
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Trained Number new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
Education
High School Diploma - X-Ray Assistant
FPMA
Orlando FL2026
High School -
Lyman High School
Longwood, FL07.2016
Certification - X-Ray Assistant
FPMA
Orlando FL2026
Skills
- Spanish
- Multitasker
- Persuasive Negotiations
- Effective Listening and communication
- Appointment scheduling
- Patient confidentiality
- Attention to detail
- Customer service
- Creative problem solving
Accomplishments
- Eliminated unnecessary care bottlenecks to drive improvements to patient satisfaction and quality assurance initiatives.
- Exceeded sales quotas by completing phone calls/emails with accuracy and efficiency, every month.
- Brought in 5-10 new customers, every month. Solo Marketing.
- Documented and resolved customer complaints which led to positive reviews.
Certification
- AFSIFL- Food Protection Manager Certification Examination
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Supervisor/Head Bartender
K1 Speed
10.2022 - 04.2023
Product Specialist
Lexus Of Winter Park
05.2022 - 10.2022
Product Specialist
Edmorse Cadillac
12.2020 - 04.2022
Bartender/ Assistant Manager
Salsa’s Cocina Mexicana
11.2019 - 12.2020
High School -
Lyman High School
Patient Coordinator
Evolve Health
2025 - 2026
Product Specialist
Audi South Orlando
2024 - 2024
Part Sales
Fly Alliance
2024 - 2024
High School Diploma - X-Ray Assistant
FPMA
Certification - X-Ray Assistant
FPMA