Samantha Nugent
West Palm Beach,FL
Summary
Compassionate Case Manager accustomed to treating diverse patient needs while managing dynamic conditions. Collaborative professional possessing excellent clinical knowledge and judgment combined with strong documentation and problem-solving abilities. Well-versed in managing emergent cases with poise.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Case Manager
Hanley Center At Origins
West Palm Beach, FL
10.2022 - Current
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Provided crisis intervention support for clients in emergency situations.
- Developed individualized care plans with input from clients and their families.
- Collaborated with medical professionals to coordinate treatment plans for clients.
- Counseled clients on available resources within the community that could help meet their needs.
Recovery Advocate
Hanley Center At Origins
West Palm Beach, FL
12.2019 - 10.2022
- Assisted clients with identifying personal strengths and developing strategies for long-term sobriety.
- Maintained detailed records of client progress towards treatment goals.
- Participated in weekly team meetings to discuss client progress and create plans for intervention when needed.
- Provided crisis intervention services as needed to ensure safety during acute episodes of distress or relapse potentials.
- Monitored medication compliance among clients prescribed psychotropic medications related to substance use disorder.
- Transported clients when needed to appointments outside the facility or agency.
Education
Some College (No Degree) - Social Work
Palm Beach State College
Lake Worth, FLSkills
- Client Advocacy
- Utilization review
- Community Outreach
- Discharge Planning
Certification
- CPR Certified
- Crisis Prevention Trained
- Narcan Certified
Timeline
Case Manager
Hanley Center At Origins
10.2022 - Current
Recovery Advocate
Hanley Center At Origins
12.2019 - 10.2022
Some College (No Degree) - Social Work
Palm Beach State College
- CPR Certified
- Crisis Prevention Trained
- Narcan Certified
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