Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Samantha O'Neal

Stanton,Texas

Summary

Distinguished for elevating customer service standards at Midland Memorial Hospital, I leveraged my expertise in cash handling and empathy to enhance customer satisfaction. My proactive approach in organizing and sanitizing significantly contributed to the store's success, demonstrating a strong work ethic and integrity. Skilled in customer relations, I consistently received positive feedback, underscoring my commitment to excellence.

Overview

2023
years of professional experience

Work History

Midland Memorial Hospital

Cashier

Job overview

  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items.
  • Restocked and organized merchandise.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from customers.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Midland Memorial Hospital

Expeditor
01.2019 - 05.2022

Job overview

  • Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Improved delivery times by closely monitoring and prioritizing tickets.
  • Helped trained new expeditors and food runners according to company policies and standards.

Jumburrito

Cashier
10.2016 - 12.2018

Job overview

I started out as a cashier, and moved throughout other positions. Became a prep, then a cook, and eventually worked on the line.

  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Enhanced customer service experience by efficiently processing purchases and returns.

Education

Lee High School
Midland, TX

Diploma
06.2017

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cleaning and sanitizing
  • Cash handling
  • Customer relations

Timeline

Expeditor

Midland Memorial Hospital
01.2019 - 05.2022

Cashier

Jumburrito
10.2016 - 12.2018

Cashier

Midland Memorial Hospital

Lee High School

Diploma
Samantha O'Neal