Samantha Pach
Haddam,CT
Summary
Hardworking, reliable journalism student who is dedicated to using her communication skills to share important information within varied environments including: student and community newspapers; a community nonprofit agency and at the state government level. Experienced in giving legislative testimony and presenting information at press conferences with lawmakers.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Waitress and Busser
Essex Steam Train and Riverboat
Essex, CT
01.2024 - Current
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Bussed tables as needed in between courses.
- Prepared checks accurately and processed payments promptly.
- Assisted in seating guests at tables or booths.
Actress on North Pole Express Train
Essex Steam Train & Riverboat
Essex, CT
11.2022 - Current
- Created believable characterizations by using vocal inflections, body language, and facial expressions appropriately.
- Passed out hot chocolate and cookies to guests aboard the train.
- Maintained safety standards.
- Informed guests of possible allergy concerns and cross-contamination while staying in character.
Youth Peer Advocate
Haddam-Killingworth Youth and Family Services
Haddam-Killingworth, CT
- Developed effective strategies for battling underage drug use and abuse.
- Liaison between youth and adults within the community.
- Grew as a prevention professional.
- Worked with the Governor's Prevention Partnership to learn and collaborate with other youth prevention professionals.
- Spoke with legislation at press conferences and testimony to advocate for change in youth usage.
Lifeguard and Swim Instructor
YMCA Camp Ingersoll
Portland, CT
- Monitored swimmers to ensure safety in the swimming areas.
- Trained to perform emergency rescues when necessary.
- Assisted swimmers of varying skill levels.
- Enforced all safety regulations and rules for the swimming areas.
- Taught swim lessons to children ages 4-11.
Hostess
Coyote Blue Tex Mex Cafe
Middletown, CT
- Greeted guests warmly upon arrival, seating them promptly.
- Maintained a clean and organized dining area.
- Assisted in preparing the restaurant for opening and closing shifts.
- Provided menus to customers as they were seated, informing them of any specials.
- Managed the waiting list, ensuring that all parties were seated as promptly as possible.
- Ensured compliance with health and safety regulations at all times.
Ticketing Agent
Powder Ridge Ski Resort
Middlefield, CT
- Provided customer service to guests in the ski lodge.
- Processed payments for tickets using a variety of payment methods such as cash, credit cards, and checks.
- Confirmed reservations by entering guest information into the system accurately.
- Organized bags in bag check for easy pickup and dropoff.
Education
Haddam Killingworth High School
06.2024
Broadcast Journalism
Penn State University
trueSkills
- Customer Service
- Media Relations
- Press Release Writing
- Speech Writing
- Media Communications
- Decision-Making
- Time management abilities
- Social Media Monitoring
- Writing, editing, and proofreading
- Analytical Thinking
- Point of sale systems
- Greeting guests
- Payment Processing
- Safe Food Handling
- Guest Relations Management
- Reservation Management
Certification
- Lifeguard and First Aid
- CPR
Accomplishments
- Seal of Biliteracy - English and Spanish
References
References available upon request.
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