Samantha Patla
Franklin,OH
Summary
Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload. Love learning new things and taking steps up.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
BJ's Restaurant & Brewhouse
Miamisburg, Ohio
08.2023 - Current
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Provided menus and answered questions about menu items and specials.
- Inspected dining and serving areas for cleanliness and proper setup.
- Assisted with setting up banquet rooms for special events.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Answered telephone to provide dining information and take reservations.
- Informed patrons of specialties and features.
- Monitored dining area to assess server capacity and estimate wait times.
- Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
- Assigned patrons to suitable tables according to server rotation.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Directed customers to bar area in high-traffic times to increase drink sales.
Education
High School Diploma -
Carlisle Highschool
Carlisle, OH05-2024
Skills
- Problem-solving
- Coordinating tasks
- Friendly demeanor
- Relationship building
- Compassionate care
- Adaptive thinking
- Attention to detail
Affiliations
- Enjoy working out
- Spending time with friends and family
- Enjoy cleaning
References
References available upon request.
Timeline
Restaurant Hostess
BJ's Restaurant & Brewhouse
08.2023 - Current
High School Diploma -
Carlisle Highschool