Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Pauley

Ansonia,CT

Summary

Patient-focused medical receptionist with 3 years of customer service experience. Knowledgeable in scheduling diagnostic appointments, front desk management, and verifying insurance. Patient and empathetic with all incoming patients, taking special care to assist their needs.

Overview

3
3
years of professional experience

Work History

Medical Receptionist

Diagnostic Imaging
07.2022 - Current
  • Checked patient insurance, demographic, and health history to keep information current, handling a patient intake of 50+ daily.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Coordinated referrals through other medical specialists and documented details in patient charts.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.

Retail Sales Associate

Tommys Tanning
06.2020 - 07.2022
  • Greeted customers and helped with product questions, selections, and purchases for customer intake of 80+ daily.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Education

Associate of Science - General Studies

Housatonic Community College
Bridgeport, CT
05.2023

Skills

  • Front Desk Operations
  • Insurance Verification
  • Telephone Etiquette
  • Appointment Scheduling of Tests and Procedures
  • Time Management

Timeline

Medical Receptionist

Diagnostic Imaging
07.2022 - Current

Retail Sales Associate

Tommys Tanning
06.2020 - 07.2022

Associate of Science - General Studies

Housatonic Community College

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Samantha Pauley