Samantha Pecor
Greenfield,MA
Summary
Proven Manager at Domino's Pizza Inc., adept in enhancing customer satisfaction and resolving staff conflicts, demonstrating exceptional team leadership and problem-solving skills. Fostered a culture of continuous learning and collaboration, significantly improving team performance and reliability without compromising service quality. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
4
4
years of professional experience
Work History
Manager
Dominos Pizza Inc.
10.2019 - 10.2023
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Education
High School Diploma -
Chase High School
Rutherfordton, NC06.2009
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Staff Management
- Operations Management
- Adaptability
- Reliability
- Active Listening
- Customer Service
- Positive Attitude
Timeline
Manager
Dominos Pizza Inc.
10.2019 - 10.2023
High School Diploma -
Chase High School