SAMANTHA PERALES
Indio,CA
Summary
Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction.
Overview
11
11
years of professional experience
Work History
Housekeeper
Palm Canyon Resort
Palm Springs, CA
02.2019 - 10.2024
- Disinfected telephones, light switches and other frequently touched objects.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Sanitized all areas of the hotel lobby and public restrooms.
- Followed safety procedures when handling hazardous materials.
- Provided information about hotel services upon request from guests.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Emptied trash receptacles throughout the property.
- Scrubbed kitchen appliances, countertops and fixtures.
Housekeeper
Merry Maids
Palm Desert , CA
01.2015 - 06.2018
- Observed proper use of chemicals when cleaning various surfaces.
- Disinfected telephones, light switches and other frequently touched objects.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Sanitized all areas of the hotel lobby and public restrooms.
- Followed safety procedures when handling hazardous materials.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Provided information about hotel services upon request from guests.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Emptied trash receptacles throughout the property.
- Responded to requests from guests regarding housekeeping needs.
- Scrubbed kitchen appliances, countertops and fixtures.
- Organized closets with hangers for guests' clothing items.
- Ensured that all health standards were met during cleaning operations.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Reported any maintenance issues or damage to supervisors immediately.
Cashier
Walmart
Palm Springs, CA
03.2014 - 11.2017
- Resolved customer complaints professionally in accordance with company policy.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Performed other duties as assigned by management.
- Issued receipts, refunds, credits or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer inquiries regarding store policies and procedures.
Education
GED -
Ramon Academy
Palm Springs, CA09-2017
Skills
- Cleaning techniques
- Chemical handling
- Room preparation
- Surface sanitization
- Supply restocking
- Customer service
- Attention to detail
- Communication skills
- Team collaboration
- Residential cleaning
- Safe cleaning with chemicals
- Carpet cleaning
Languages
Spanish
Professional
Timeline
Housekeeper
Palm Canyon Resort
02.2019 - 10.2024
Housekeeper
Merry Maids
01.2015 - 06.2018
Cashier
Walmart
03.2014 - 11.2017
GED -
Ramon Academy